People are often promoted to the role of a supervisor because they have the ability to meet production targets and have had suitable technical training. However, that does not necessarily mean that they have completed training to enable them to become successful supervisors.
Supervisors are key to managing hazards and risks in business. Businesses put ‘barriers’ in place to stop a hazard becoming an undesirable outcome, and rely on their employees at different stages to highlight any problems. A supervisor has a crucial role in this process, to make sure that employees talk to each other about hazards, and that any problems are highlighted. If there is a lack of supervision then these barriers become difficult to implement and maintain.
A supervisor should be using the following procedure:
- Plan the work in sufficient detail.
- Do the work so it is completed according to the plan.
- Review what happened, learn from problems.
- Feedback, what went right and can be done better.
- Implement improvements.
- Inform people outside the team about any learning points discovered.
The Improving supervision provides a step-by-step process to identify problems with the quality of supervision, and drives improvement. It also helps supervisors understand their leadership styles and how their working style is perceived by the people they manage.
Who is this course for: This course is for supervisors and managers
Duration: 08 hours
Number of participants: 20 people
Course instructor: Mr. Binh Pham is Hearts and Minds trainer in the East Asia. With 7 years of experience as HSSE Manager for Shell Downstream, Binh Pham conducted many Hearts and Minds workshops for staff and contractors and also coached managers and leaders in safety leadership. Binh combined “Hearts and Minds” tools and “Barrier Thinking” training to promote a deep understanding of safety behaviors and he made great improvement in safety culture for Shell Vietnam in nationwide.
Over 17 years of experience in managing occupational health and safety, Binh experienced a variety of industries like construction, gas processing, electric power and manufacturing etc. Binh holds a bachelor degree in adult training, Vietnam and a master degree in occupational health and safety, USA. He is the Chartered Member of IOSH (CMIOSH) and World Safety Organization Certified Safety Instructor (WSO-CSI (ML)